Terms of Service

These Terms of Service ("Terms") govern your access to and use of the RingLeadAI platform (the "Service") operated by RingLeadAI. By signing up you agree to these Terms.

1. Account

You are responsible for keeping your credentials secret and for any activity under your account. Notify us immediately of any unauthorized access.

2. Acceptable use

• No spam, unsolicited bulk email, or messages that violate CAN-SPAM, GDPR, or TCPA.
• No reverse-engineering, scraping, or load-testing the Service without written consent.
• No use that violates third-party rights (privacy, IP, contract).
• You must obtain consent before recording calls in jurisdictions that require it.
• You must honor opt-out requests promptly.

3. Subscription, billing, and cancellation

Paid plans renew automatically until cancelled. You can cancel at any time from Settings → Billing & Plans. Cancellation stops future renewals and takes effect at the end of your current billing period — you keep full access until then.

All fees already paid are non-refundable. We do not provide refunds or credits for partial billing periods, unused time, or unused usage (including unused minutes, emails, or other quota). Your 7-day free trial lets you evaluate the product at no cost before any charge. When you upgrade or downgrade a paid plan, we apply prorated credit toward your new plan automatically.

4. Usage limits

Your plan includes monthly limits on agents, minutes, emails, and integrations. Overage may be billed separately or block additional usage until the next cycle.

5. Service availability

We target 99.5% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance whenever possible.

6. Customer data

You retain all rights to data you upload. You grant us a limited license to process that data solely to run the Service for you. See our Privacy Policy for details.

7. AI-generated content

The Service uses large language models to draft emails, classify replies, and summarize calls. AI output may contain errors. You are responsible for reviewing AI output before it goes to a customer.

8. Termination

We may suspend or terminate accounts for material breach of these Terms. You may delete your account at any time. Termination does not relieve you of unpaid fees.

9. Disclaimer of warranties

The Service is provided "AS IS" without warranties of any kind, express or implied.

10. Limitation of liability

Our aggregate liability shall not exceed the fees you paid in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

11. Governing law

These Terms are governed by the laws of the State of Delaware, USA. Disputes will be resolved in the state or federal courts located there.

12. Changes

We may update these Terms. We will notify you of material changes by email at least 30 days before they take effect. Continued use constitutes acceptance.

13. Contact

Email legal@ringleadai.com.