Legal
Data Deletion Request
You can request deletion of your RingLeadAI account and all associated data at any time. This page explains the process, timeline, and what gets deleted.
Last updated: May 26, 2026
Self-serve deletion
Sign in to RingLeadAI, go to Settings → Account → Delete account, confirm with your password, and click Delete permanently. The action cannot be undone.
Email request
Prefer email? Send a deletion request from the email address registered to your account to privacy@ringleadai.com with the subject "Data deletion request". We will acknowledge within 5 business days and complete deletion within 30 days.
What gets deleted
- Profile, credentials, organization membership.
- Email campaigns, sequences, templates.
- Voice agents, call recordings, transcripts.
- Imported leads, custom fields, notes.
- OAuth connections (social platforms) and connected email inboxes (SMTP/IMAP).
- Webhooks, API keys, integration credentials.
What we retain (and why)
- Invoice and billing records — required by tax law (retained 7 years).
- Audit logs containing your user ID — retained 12 months for security and abuse investigation.
- Aggregated, anonymized analytics — cannot be tied back to you.
- Backups — overwritten on the standard 30-day rotation cycle.
Partial deletion
Want to delete only specific records (e.g. a single campaign or recording) without closing your account? Most resources have a Delete action in the UI, or contact support and we'll handle it manually.
Questions
Email privacy@ringleadai.com.